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‎02-09-2026 11:46 AM

HP Recommended

I moved my printer from one state to another. Now my printer will not work

1 REPLY 1

‎02-10-2026 08:22 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Assume that you're trying to reconnect the printer to the wireless network?

 

Do try to reset the wireless to defaults and then use the HP app to setup and connect the printer to the new network.

 

These resources will be useful:

 

Reset wireless:

https://www.youtube.com/watch?v=J2a68ZTiok0

 

Connect to network:

https://youtu.be/b93raHwu9fw

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjf3_VtXys78mB2XnQr3elW

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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