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‎03-24-2022 02:26 AM - last edited on ‎03-24-2022 11:26 AM by Retired

HP Recommended
Product: HP ENVY 5030 All-in-One Printer

I have problem doing log in from Hp smart and so I can not scan or print in wireless.

3 REPLIES 3

‎03-25-2022 12:07 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This resource may be useful to help resolve the issue:

https://youtu.be/PznIYq0VO0o

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Resolve Sign in error on HP Smart on Android phone
Resolve Sign in error on HP Smart on Android phone
youtu.be/PznIYq0VO0o
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to resolve the sign in error on HP ...
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‎03-25-2022 01:22 PM

HP Recommended

image.jpg

Thank you, I tried, it seemed like it was working, but now there’s this problem: it is not able to load the HP account on HP Smart… so sad!

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‎03-25-2022 07:43 PM - edited ‎03-25-2022 08:04 PM

HP Recommended

hI @Cla78iqji 

 

Can ensure that Firefox is the default browser, then try to  log in again.

greenturtle_0-1648259016481.png

 

 

Do let us know .

 

Thanks.

I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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