Hp3750

[Hansb37]

Can only print testpages from hp and OS. But nothing else. Printer is in errorstate by OS but not from the printerpage. Latest drivers from hp is installed.  Hp application says everything ok. 

Reeinstalled everything. Tested  win10  win11 and android with hp plugin......

No prints from applikations passable. Need help

[Echo_Lake]

@Hansb37

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, and press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle. 

If the issue persists, perform Root-level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP DeskJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. 
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. 

To reinstall, click here.

Hope this helps! Keep me posted for further assistance.
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