Hp7134 stuck on logo on start up

[Raya45]

Hp 7134 stuck on logo on start up ,power button also not working. I have tried to reset using methods found on Google  none work . Help thanks

[Kuroi_Kenshi]

Hi @Raya45,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Perform a Hard Reset:

• Turn off power: Make sure the computer is completely turned off.
• Disconnect devices: Remove any external devices connected, including USB devices or peripherals such as printers.
• Unplug the AC adapter: Remove the AC adapter from the computer.
• Remove the battery: If your device has a removable battery, disconnect it.
• Drain residual power: Hold the power button down for at least 15 seconds.
• Reconnect battery and AC adapter: Once drained, reconnect the battery and the AC adapter to the device.
• Power on the computer: Press the power button to see if the device starts normally.

Perform a Soft Reset:

• Restart the computer: Turn the computer off and back on again.
• Access system BIOS setup: Reboot and press F10 to enter the BIOS setup, then select Main > Restore defaults.
• Save and Exit: Allow the system to reset to its default state.

Verify Connections and Reseat Cables:

• Check for any loose connections internally and reseat cables, ensuring components such as the battery, memory modules, and hard drive are securely connected.
• Verify that hardware like display cables and other connectors are properly seated to prevent connectivity issues.

Test with Minimum Configuration:

• Start with essential hardware: Disconnect all non-essential internal and external hardware, leaving only critical components such as system board, memory module, and AC adapter.
• Gradually reconnect components: Test each piece, one by one, while ensuring the system starts correctly after each addition.

Enter Safe Mode:

• If you can access Windows, boot the computer in Safe Mode to identify potential conflicts with drivers or software.

Run Hardware Diagnostics:

• Use the HP PC Hardware Diagnostics (UEFI) tool to test hardware components such as the hard drive, memory, and system board to isolate faults.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,