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HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
macOS 12.0 Monterey

Trying to launch HP Easy start to update my 8600 pro wireless in jet Mac OS 12.4 Monterey.

Download drivers and firmware no problem. Open HP Easy Start. It hangs on "Preparing for device set up". 30min or more. Any suggestions. I can'

 

1 REPLY 1
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@JohnGauntt

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Uninstall and reinstall the HP Easy Start and try again.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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