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‎07-04-2025 08:20 PM

HP Recommended
Product: HP OfficeJet Pro 9129e All-in-One Printer
Operating System: Microsoft Windows 11

Hewlett-Packard - USB - 58.2.1778.23178 I keep getting this error: Install error - 0x800f020b. What does this mea

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1 REPLY 1

‎07-04-2025 10:20 PM

HP Recommended

Hi @MrsBeautifulGem 

1. That means that there is an old driver installed in Windows.

 

2. Please follow steps from the next video:

>> https://www.youtube.com/watch?v=j7t3k0e43tM

 

3. Microsoft tool to repair:

>> https://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagca...

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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