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‎06-21-2021 06:01 PM - edited ‎06-23-2021 11:51 AM

HP Recommended
Product: HP OFFICE JET PRO 8600 PLUS

After changing my router, I am unable to change the  wifi to the new router.  It says I am not the administrator.  Spent a day trying to get around this. Can't print or scan with out wireless internet.   Is there a cure?

 

Thanks,

Brooke

Category:
1 person had the same question
1 REPLY 1

‎06-24-2021 01:24 PM

HP Recommended

@Brooke598

 

Welcome to the HP support community.

 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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