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‎04-06-2025 12:06 AM

HP Recommended

I was able to scan from my HP Deskjet 4155 then all of a sudden I was not.  I think HP removes that function when the printer expires.  But we should still be able to get the drivers and firmware.  It looks like I will have to purchase a new hp printer just to be able to scan again.  Does anyone else have this problem?

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1 REPLY 1

‎04-06-2025 03:50 AM

HP Recommended

Hi @CB12829 

You can download drivers for Deskjet 4155e from the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/DJ4100/HPEasyStart-13.6.5-DJ4100_51_4_4868_1_Webp...

 

But also you can download and use Microsoft Scan to scan your documents

> Microsoft Scan

> https://apps.microsoft.com/detail/9wzdncrfj3pv?ocid=webpdpshare

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=tWUpIbPj_qQ&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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