• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I was able to scan from my HP Deskjet 4155 then all of a sudden I was not.  I think HP removes that function when the printer expires.  But we should still be able to get the drivers and firmware.  It looks like I will have to purchase a new hp printer just to be able to scan again.  Does anyone else have this problem?

1 REPLY 1
HP Recommended

Hi @CB12829 

You can download drivers for Deskjet 4155e from the next link:

>> https://ftp.hp.com/pub/softlib/software13/printers/DJ4100/HPEasyStart-13.6.5-DJ4100_51_4_4868_1_Webp...

 

But also you can download and use Microsoft Scan to scan your documents

> Microsoft Scan

> https://apps.microsoft.com/detail/9wzdncrfj3pv?ocid=webpdpshare

 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=tWUpIbPj_qQ&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to use your HP DeskJet Printer to scan to computer or laptop. Follow this video for the following topics:- HP DeskJet printer scan to computer HP DeskJet scan to computer HP printer scan to computer HP DeskJet printer scan to windows 10 HP DeskJet scan to windows 10 ...
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.