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I am setting up a new smart tank 7603 printer. It is taking more than 20 minutes to print the alignment page. It is scrolling and say it is printing, but might take a few minutes.

1 REPLY 1
HP Recommended

Hi @Jglasses 

This could be related to the Alignment stuck process.

  • Sometimes the printer system get "stuck" and do not detect paper, so you may need to load paper again.

 

1. Open the paper tray, load just a few more paper pages and then close again paper tray.

  • ferRX_0-1788579430947.png

     

2. Then the printer takes a page and prints an alignment page.

  • ferRX_1-1788579464395.png

     

3. Please check the steps for the Printer First Setup steps:

>> https://www.youtube.com/watch?v=msaeFdlLDdk

  • Unboxing and remove cardboard inside printer.
    • Wireless first setup.
      • Install and Fill Ink tanks.
      • Install Printheads.
    • Load paper.
    • Alignment page printed.
      • Scan alignment page into scanner.
    • Complete setup process.

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_

@ferRX / I am a volunteer posting answers.

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