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‎10-03-2021 02:14 PM

HP Recommended
Product: F4240
Operating System: Microsoft Windows 10 (64-bit)

I have attached the new computer to the F4240 printer by a USB cable and used the 123.hp.com wizard to set up the old printer to the new computer. It runs for 20 minutes then says no printer found. I have done it three times  on two different usb ports on the computer with the same result. I can disconnect either end of the USB cable and it will make a noise when it is disconnected and reconnected on  either end. I can use my old computer , the same USB cable and print. 

What would be a next best steps to set up my old printer to my new laptop?

Category:
1 REPLY 1

‎10-06-2021 06:48 AM

HP Recommended

@Mikefxh, Welcome to the HP Support Community! I’m here to help.

 

There is no driver available for this model printer on the HP Support site due to its age. 

 

You may install the printer using Windows built-in driver

Refer to this document to know how. Try printing. If this printer model is not listed, you may select Deskjet 990c driver.

Refer to this document HP printer setup (Windows built-in driver) for help.

 

If this does not help, I suggest you upgrade the printer. You may visit Hp Store to check the available printers.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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