• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

I am unable to use hp printer deskjet 2320 model in my Mac Pro

1 REPLY 1
HP Recommended

Hi @Sanjay128,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP DeskJet 2320 is not working with your Mac Pro. Let’s go through a few steps to check what could be causing this.

Check macOS compatibility
Verify that your Mac’s version of macOS supports the DeskJet 2320.
HP provides drivers for macOS 10.15 (Catalina) and later for older DeskJet models via Apple’s AirPrint.

Try AirPrint
Most HP DeskJet 2320 printers are compatible with AirPrint, which doesn’t require a separate driver.

Connect the printer to the same Wi-Fi network as your Mac.

Go to System Settings → Printers & Scanners → + → Add Printer.

Select the printer listed as AirPrint.

Download HP Easy Start or driver
If AirPrint doesn’t work, download HP Easy Start from HP.com for your DeskJet 2320.
This utility automatically detects your printer and installs any needed drivers for Mac.

Check USB connection (if using wired)

If connecting via USB, make sure the cable is functional and directly connected to the Mac.

Avoid USB hubs, as they sometimes prevent detection.

Reset the printing system on Mac

Go to System Settings → Printers & Scanners → Right-click (or Control-click) → Reset printing system.

Re-add the DeskJet 2320 either via AirPrint or HP driver.

Test printing
Once added, try printing a test page from Preview or TextEdit to confirm the printer works.

Check firewall or antivirus
Ensure your Mac firewall or antivirus isn’t blocking network discovery if using Wi-Fi.

Tip: For older printers like the DeskJet 2320, AirPrint is usually the most reliable method on modern macOS versions.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.