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- HP Community
- Printers
- Printer Setup, Software & Drivers
- I can no longer connect to my new hp OfficeJet Pro 8130e ser...

Create an account on the HP Community to personalize your profile and ask a question
05-07-2024 12:46 PM
Welcome to the HP Community --
- What is the context?
For example,
- Is the printer not detecting it is on the same network as the computer?
- Is the printer on the same network but cannot be used as a Scan source (Scan to Computer from printer)?
- Is there an error message you wish to share with us?
- What are you trying to do that you are aware the printer is not connected to the network and / or the computer?
- Have you tried restarting both printer and computer? (If not, please do that.)
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- How is the printer connected to the network?
For example,
- Is the printer connected the network via Ethernet
- Is the printer connected to the network through Wireless?
- Is the printer connected to the network with a manual / static IP address assigned to Printer and the router controlling your network?
Examples - EWS - IPv4 Network configuration
Example “Alternate” EWS format (new printers)
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Network > Primary Ethernet > Check / Adjust Status and other tabs...
and
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Section Network > Wi-Fi > Section IP Config > IPv4
Example - EWS - Network > Wi-Fi
EWS_9125_Network_Wi-Fi_IP_Config_IPv4_1
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- Which Device (computer model) and Operating System are you using?
For example,
- Supported Windows, Windows "S Mode", Linux, or MacOS ?
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP OfficeJet Pro 8135e All-in-One Printer
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People who own, use, and support HP devices.
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Question / Concern Answered, Click my Post "Accept as Solution"