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‎01-02-2022 11:02 AM

HP Recommended
Product: HP Envy 5544
Operating System: Microsoft Windows 10 (64-bit)

I keep getting a box telling me to turn  the paper over manually. Most annoying

Category:
1 REPLY 1

‎01-02-2022 11:27 AM

HP Recommended

Chances are the duplex option has been disabled in the driver configuration. On your computer go to control panel>devices and printer and then right click on the icon for your printer and select "printer properties from the dropdown menu. Then click on device settings tab and scroll down till you find the option "duplex unit" and make sure it shows as installed and change to installed if no.

duplex unit installed.jpg

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