I can not set up scan to email

[RGOH]

I am really struggling with setting up my scan to email.  There is no option available to choose from and I have tried on the app and via the IP address

[Dragon-Fur]

@RGOH 

Welcome to the HP English Community --

According to the documentation, the OfficeJet Pro 8120e series supports Digital Send features:

Digital Sending Standard Features

Scan to Email; Scan to Computer

Category Setup and User Guides

Select Topic:  Scanners, Copiers, & Fax
Select Sub-Topic:  Settings & Configuration

Watch Video

How to set up ‘Scan to Email’ on HP Color LaserJet Pro & HP OfficeJet Pro printers

Open your Browser > Type / enter the Printer IP address into URL / Address bar

1)  Section General > Email Servers

And, next

2)  Section Scan > Scan to Email

Example - Scan to Email - EWS > General > Email Servers Setup / Scan > Scan to Email Defaults

EWS_9135_Scan_to_Email_Default_Options_5

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8124e All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[greenturtle]

Hi @RGOH ,

Thanks for using the HP Support Community.  Apologies for jumping in here.

Try out this solution :

https://www.youtube.com/watch?v=zSixRVsmoY8

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPj2L8vKWfVMlHOO8lHinzd_

Hope that helps!

[Dragon-Fur]

@greenturtle 

Thanks.

Should the first video be added to the resources in the printer's own website support pages?

That is where I found the one I posted - yes, I noted it and others are for the LaserJet.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"