I can print only off my email, not from word or notepad , did HP doc & did print test pages,

[judester981]

I have HP window 7 Home premium  & HP Deskjet F4140, so if copy/paste my word page to an email , send it , I can then pull it up from my sent folder & it will print, or  I receive an email I can print that. I went thru the HP doctor, it would print the test pages -- thru all 4 ways... I tried by removing my 'free McAfee" as stated on one  support page- that didn't work either--  

[sandytechy20]

@judester981

This is a great location to get assistance! I read your post and see that you are unable to print from MS word on HP Deskjet F4140 printer. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

1. How is the printer connected to computer, USB or Wireless?

Meanwhile:

Click here and follow the steps mentioned in the document to fix this issue.

(Note: Though the title of the printer is different, these steps should fix the issue)

Let me know how it goes.

Cheers.

[judester981]

, connected by USB,...so I tried the Print spooler process, I had reinstalled it before,  I did disable the firewalls, in fact deleted MCAfee anti virus, as someone suggested. not exactly sure how to log into window using another account as I am the only user on this computer, when I tried to  get to the  System File checker, I got to the command prompt window - no SFC /scannow so I tried SFC -- a window flashed but none I could see or keep so I could see if it was  doing anything

[sandytechy20 · Accepted solution]

@judester981

Thanks for the reply.

Follow these steps to create a new account in windows.

1. Click Start  , and then click Control Panel.

2. Under User Accounts and Family Safety, click Add or remove user accounts.

3. Click Create a new account.

4. Type the name for the new account, click an account type, and then click Create Account.

Let me know if that helps.

Cheers.

[judester981]

thanks for all the ideas Sandy, but I cried "uncle" & bought a new HP Envy 5540 printer,  I now have it hooked up by USB on main computer & wireless on the other computer & hope to get it set for my iPad this weekend- thanks again for your help & ideas.

[A4Apollo]

Hi! @judester981,

I am glad to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,            

Have a great day!