cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Bless2021
New member
1 0 0 0
Message 1 of 2
58
Flag Post

I can't add printer

HP Recommended

I'm having trouble adding my HP officejet 6978 printer

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
11,064 11,034 813 911
Message 2 of 2
Flag Post
HP Recommended

Hi @Bless2021,

 

I'd like to help!

 

To better assist -

 

  1. Could you brief me on the printer issue?
  2. What device are you using the printer with, a Windows computer, Mac, Android or an iPhone? 
  3. How is the printer connected to the device USB or wireless? Keep me posted. 

 Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation