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I am trying to connect to my hp office jet pro wifi to enable instant print.  My phone is connected to the wifi on the printer but my computer says there's no connection.  I also am trying to set up  instant print from my phone to the printer.  When I try to connect directly it tells me to set up by hitting the hp eprint icon and to print the print info page to get the code to set it up.  When I touch the eprint icon it routes like it is looking for an email address and then goes away.  I never see a screen that says print or print info?

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