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HP Recommended
HP Deskjet 3755
macOS 10.14 Mojave

I can't seem to be able to delete my printer from the HP App, it's not giving me any option to and I can't find a way on any of the forums.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@_lalastitch

 

Thanks! Removing and re-installing HP App should remove all the printer added in the App. Here is how to do it:

1.) Open Finder and click Applications

2.) Move HP App to Trash and clear the Trash.

3.) Open Finder then click Go and Click Home.

4.) Click View then Click Show View Options. Check the box Show Library Folder.

The change is instantaneous and the Library folder will immediately becomes visible.

5.) Open Library and Open Application Support, move HP app folder to Trash and clear the Trash

6.) Download and install HP App from here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@_lalastitch

 

A warm welcome to HP Support Community!

Are you trying to remove the printer from HP Smart App or HP Utility on Mac?

Where is the app installed, is it on your Mac computer or an iOS device(iPhone/iPad)?

 

 

Senan6806


I am an HP Employee

HP Recommended

HP Smart App 

It's installed on my Mac computer 

HP Recommended

@_lalastitch

 

Thanks! Removing and re-installing HP App should remove all the printer added in the App. Here is how to do it:

1.) Open Finder and click Applications

2.) Move HP App to Trash and clear the Trash.

3.) Open Finder then click Go and Click Home.

4.) Click View then Click Show View Options. Check the box Show Library Folder.

The change is instantaneous and the Library folder will immediately becomes visible.

5.) Open Library and Open Application Support, move HP app folder to Trash and clear the Trash

6.) Download and install HP App from here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.