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Hello. I haven't been able to print double sided pages on legal sized paper (8.5x14) from my HP Envy Inspire 7900e. I can print double sided letter sized, and have made sure duplex printing is on, and my printer is up to date. Does double sided printing not work on legal sized paper? Is there an additional setting I am missing? the issue happens whe 

1 REPLY 1
HP Recommended

@cam-m 

 

Welcome to the HP Community Forum.

 

Duplex is likely not supported using legal sized paper on any printer in this series.

 

If your printer is one of these:

Results for "ENVY inspire 7900e" (6) 

 

then

Select your printer from the search list and open your printer Home Page

OR

Find and open your printer Home Page > Product Home

 

Next,

Open Category Product Information

If needed, Select Topic Specifications

Open the specification document

 

Example 1 >> Specification document

Product Specifications for the HP ENVY Inspire 7920e All-in-One Printer (242Q0B)

Paper handling - duplexer

Media sizes, duplex (U.S. standard)
Letter, Executive (all media lengths between 5.5 and 12.2")

 

Example 2 >> Specification document

 

 Product Specifications for the HP ENVY Inspire 7955e All-in-One Printer (1W2Y8A)

Paper handling - duplexer

 

Media sizes, duplex (U.S. standard)
Letter, Executive (all media lengths between 5.5 and 12.2")

 

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

 Results for "ENVY inspire 7900e" (6) 

OR

 Product Home

Enter the device type and model name of your HP device

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 
Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.