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- HP Community
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- I cannot connect to 123.hp.com to setup my new printer 6020e

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10-31-2022
07:33 AM
- last edited on
11-01-2022
09:07 AM
by
Ric_ob
Brand new printer. Neither my phone nor my laptop will connect to 123.hp.com
This site cannot be reached
123.hp.com took too long to respond
ERR_TIMED_OUT
10-31-2022 08:37 PM
Hi,
Thanks for using the HP Support Community.
This resource shows how to setup the printer:
https://www.youtube.com/watch?v=6_8fFcFSQPg
Can use the HP Smart app to connect the printer to the network.
For more resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk
Hope that helps!
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