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‎10-31-2022 07:33 AM - last edited on ‎11-01-2022 09:07 AM by Retired

HP Recommended
Product: Envy 6020e

Brand new printer.  Neither my phone nor my laptop will connect to 123.hp.com
This site cannot be reached
123.hp.com took too long to respond
ERR_TIMED_OUT

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1 REPLY 1

‎10-31-2022 08:37 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

This resource shows how to setup the printer:

https://www.youtube.com/watch?v=6_8fFcFSQPg

 

Can use the HP Smart app to connect the printer to the network.

 

For more resources on this printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Envy 6055e AiO Printer : Unbox, Setup, Connect to Wifi and Enroll Instant Ink
HP Envy 6055e AiO Printer : Unbox, Setup, Connect to Wifi and Enroll Instant Ink
youtube.com/watch?v=6_8fFcFSQPg
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