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‎01-13-2022 01:56 PM

HP Recommended
Product: Deskjet 3510
Operating System: Other

I have a mac, Monterey OS and an older Deskjet 3510. Recently upgraded to Google Fiber mesh. My printer is now not recognized by my computer and cannot figure out how to change the new wifi name/password. I've restored it to default settings. I now can bring up the printer in my system settings, but it will not communicate with my computer or tablets to print. 

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1 person had the same question
1 REPLY 1

‎01-13-2022 02:13 PM

HP Recommended

One possibility with your older printer and a brand new router might be related to less than perfect compatibility of the wireless systems. I have not worked with Google hardware but what I would check is to see if your new router has the ability to apply a different SSID to your 2.4Ghz channel. If so , give the 2.4Ghz channel a different SSID and force the printer to only connect to the 2.4Ghz channel.

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