I cannot get the scanner to work on my DeskJet 2132, windows 11

[BARBDIET]

Need help getting the correct drivers for my HP DeskJet 2132 for Windows 11.

Error message above says that Windows 11 cannot connect to Scanner. 

I have a Lenovo IdeaCentre 3 (AMD) Tower.

Steps taken so far:

Downloaded the latest HP Smart app from Microsoft store. 

Any assistance would be greatly appreciated.  

[Kumar0307]

@BARBDIET, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to scan using the HP Smart app. Are you able to print?

For more info on scanning, refer to - How to scan with an HP printer

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try scanning. 

Hope this helps! Let me know how it goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!