I cannot install Driver for Laser Jet Pro M102w on Window 7 64 bit

[Chanh]

I cannot install Driver for Laser Jet Pro M102w  on Window 7 64 bit. I got an issue: The file that is required cannot be installed because the cabinet file ... LM101x64.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt

Please help to me to resolve my issue.

[Andr-1611]

Hello @Chanh ,
Welcome to the HP Support Community!

The HP software must be completely uninstalled and removed of the system.

First download only this complete package: "HP LaserJet Pro M102w/M104w and Ultra M106w Printer Full Feature Software and Drivers ",

1) File name: Full_Webpack-44.11.2779-LJM101-M106_UWL_Full_Webpack.exe (119.6 MB)

Then proceed as follows:

Check the system for

• TuneUp`s
• Optimization Tools
• Cleanup Tools

disable them, better uninstall them. Next...

1. Disconnect printer/scanner from computer- Disable WLAN, WiFi and/or remove the USB or LAN cable.- Do not switch off the printer >> unplug the power cord from the socket!
2. right-click Start, search for "control panel" and open "Programs and Features"
   uninstall all HP printer software > via "Programs and Features"
3. right-click Start, search for "control panel" and open "Devices and Printers"
   In the "Devices and Printers" window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
4. Restart the PC
5. Close all programs
6. Change File-Explorer-Settings:View > Options > "Change folder and search options" > Tab "View"
   • enable > Show hidden files, folders and drives
   • uncheck > Hide protected operating system files (Recommended)
   OK
7. search for "HP [printer name]" and delete all this folders
8. Empty the TEMP folders
   A) C:\Users\[Your user account]\AppData\Local\Temp\
   B) C:\Windows\Temp\
system files cannot be deleted!
9. Reconnect the printer to the power supply and switch it on (if this does not happen automatically)
10. Please note: WLAN has to be deactivated!
11. Restart the PC
12. Close all programs
13. Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the EXE 1), see above.
14. The installation was completed successfully, now you must ...
15. Restart the PC again
16. Now the installation is complete.

Via USB, means wait until the installation asks to connect the printer/scanner.

Document error messages accurately, even better is to take a screenshot of it and upload here.

Important information:

Change back the File Explorer settings -
• enable > Don`t show hidden files, folders or drives
• click button > Hide protected operating system files (Recommended)
OK

Kind Regards
Andr-1611

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