Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎11-19-2023 01:23 AM

HP Recommended
Operating System: Microsoft Windows 11

My printer is HP Deskjet ink advantage 1515, but i wanted to download the software for printing, it only come out model no.1510, couldnt print and always show insufficient ink although i alrdy changed new ink. please help.

 

rgds

Phoebe  

Category:
1 REPLY 1

‎11-19-2023 04:13 AM

HP Recommended

Hi @PhoebeChang0808 

 

Drivers for Deskjet 1510 and Deskjet 1515 are the same.

 

Try to install with the next driver

>> https://ftp.hp.com/pub/softlib/software12/COL48432/al-117539-4/Basic_Webpack_x64-118-DJ1510_Basicx64...

 

Review the steps from next video:

>> https://www.youtube.com/watch?v=OszxovQ_KKU&ab_channel=iHChanel

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.
dodecaedroh.gif

 

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.