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Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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I have an Apple IMAC M1, operating on OS Sierra 15.7.3.  using WIFi. After an area-wide netrwork outage, I can no longer print anything from my computer (about 10 days).  My wife is using HP Omnidesk and she lost print avil;ity yesterday.  The default error says certificate expired.

Please help.  I have sought help fromn Geek Squad, and COX Cable.

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