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‎03-17-2025 07:00 PM

HP Recommended

My printer has stopped working. It won’t print and it won’t copy 

Category:
2 people had the same question
1 REPLY 1

‎03-17-2025 08:55 PM

HP Recommended

Hi @CLarriu 

Sometimes this happens when there are paper jammed inside the printer.

 

Follow steps from the next video:

>> https://www.youtube.com/watch?v=wGwxyPuPcrM&ab_channel=HPSupport

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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