I cannot reconnect the printer to my desk top computer

[KCCONTROLLER]

I cannot reconnect my printer (HP Deskjet2540) to my desktop computer (HP Elite Book 840 G3)

[Raj_05]

Hi @KCCONTROLLER,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reconnect your HP Deskjet 2540 printer to your HP EliteBook 840 G3, follow these steps.

Remove Old Printer Connection

1. Delete the Old Printer:
   • Open the Control Panel on your desktop.
   • Navigate to Devices and Printers.
   • Right-click on your HP Deskjet 2540 and select Remove Device.

Reconnect to Wireless Network

Reset Printer Network Settings:

• Turn on your printer and hold the Wi-Fi button for about 5 seconds to reset its wireless settings.
• Wait for the wireless light to start blinking, indicating it's ready to connect.

Connect Using WPS (if your router supports it):

• On your printer, press the Wi-Fi button, then press the WPS button on your router within two minutes.
• The printer will automatically connect to the network, and the wireless light should become steady.

Using HP Smart App:

• Download and install the HP Smart App from the Microsoft Store.
• Open the app, and it should automatically detect your printer.
• Follow the on-screen instructions to add the printer to your network.

Install Drivers and Software

Download Drivers:

• Go to the HP Drivers and Software page and enter your printer model.
• Download and install the latest drivers for the Deskjet 2540.

Add the Printer:

• Once the drivers are installed, go back to Devices and Printers.
• Click on Add a printer and select your Deskjet 2540 from the list.

Troubleshooting

• If the printer doesn't connect, make sure that both the printer and the computer are on the same Wi-Fi network.
• Check your router settings to ensure that the printer is allowed to connect.
• You can also use the HP Print and Scan Doctor tool to diagnose and fix common printer issues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support