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Locked

‎10-21-2019 07:54 AM

HP Recommended
Product: 590-p0044
Operating System: Microsoft Windows 10 (32-bit)

So I go into settings, to Devices, to Printers and Scanners I select my printer. BUT it doesn't really select it, the options pop up for Open queue or Manage but I cant select them. nothing happens. I have uninstalled everything and put it back and still nothing. please help!

1 REPLY 1

‎10-23-2019 12:57 PM

HP Recommended

@dconn

 

I'll be glad to assist you with the issue you are facing the ith the printer.

 

To provide you with an accurate solution, I'll need a few more details:

Could you please help me with the exact model name or the product number of the printer?

Are you facing this issue after an update?

Have you tried any troubleshooting steps on your own?

 

Keep me posted.

 

Thank you for joining the HP Community.

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

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