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HP Recommended
HP Deskjet 2700

I recently changed my WiFi password to another one, the printer is still connected to the old password so now it's not working, I just need to connect the printer to the new password.

I tried everything, I talked to the virtual assistant but it wouldn't give me the answer that i actually needed,  so I'm kinda looking hope 

1 REPLY 1
HP Recommended

@Mariama1

 

Welcome to the HP Support Community.

 

Let's reset the Printer's network settings: Press the Wireless button ( ) and the Cancel button ( ) from the printer control panel at the same time, and then hold them for three seconds.

 

Once done try connecting the Printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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