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Hp deskjet printer 3762
Android 8.0 Oreo and older

Hi, I have changed my wifi and I need to configure the new one in the printer. I know I have to delete the old one and do a new set up with the new one. How I delete the old one? Any help will be appreciated. 

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HP Recommended

No, open the HP Smart app and click the plus sign, then you should see your printer listed for a new connection setup, following the restore of the network settings, then follow the steps on screen to connect the printer to the network.



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3 REPLIES 3
HP Recommended

Hi,

You would need to reset the wireless setting to remove the existing connection, then reconfigure your wireless connection through the HP Smart app:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

Shlomi 



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If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hi, thank for your hep. I have managed to delete the wifi connection on the printer. What do I have to do to configure the new one? Do I have to reinstall my Hp smart application on my mobile?

HP Recommended

No, open the HP Smart app and click the plus sign, then you should see your printer listed for a new connection setup, following the restore of the network settings, then follow the steps on screen to connect the printer to the network.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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