I don't know how to install the updated printer driver.

[Gail2109]

I can download an updated printer driver, but it doesn't automatically install, I don't know what to do

[Hawks_Eye]

Hi @Gail2109 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

No worries! Installing the updated HP OfficeJet Pro 9730e printer driver manually is straightforward. 

Here’s how you can do it:

 

Step-by-Step Installation Guide

Locate the Downloaded Driver

• Go to your Downloads folder (Win + E → **Downloads`).
• Find the HP OfficeJet Pro 9730e driver file (usually a .exe file).

Run the Installer

• Double-click the driver file to start the installation.
• If prompted, click Yes to allow changes to your system.

Follow On-Screen Instructions

• The HP installer will guide you through the setup.
• Select USB or Wireless connection, depending on how your printer is connected.

Restart Your Computer & Printer

• After installation, restart both your PC and printer to apply changes.
•  

Alternative Installation Method

• If the .exe file doesn’t work, try installing the driver manually:
  • Open Device Manager (Win + X → Device Manager).
  • Expand Printers, right-click your printer, and select Update driver.
  • Choose Browse my computer for drivers and select the downloaded file.
• HP Printer Setup Guide: Check here

Try these steps and let me know if you need further assistance! 🚀

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye