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‎05-13-2025 08:32 AM - edited ‎05-14-2025 03:38 AM

HP Recommended

I have problem with printer HP Deskjet Ink Advantage 3525.

 

On display there is message that ask me to set up SETUP cartridges but I do not have them already. And I can not go to settings or else menu.

 

What I suppose to do?

 

 

 

You cannot enter Service Menu by pressing BACK-CANCEL-BACK-BACK in order or WIRELESS BUTTON.

 

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3 REPLIES 3

‎05-14-2025 03:39 AM - edited ‎05-14-2025 03:42 AM

HP Recommended

Can anyone help me it is urgent

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‎05-14-2025 10:20 AM

HP Recommended

@Yunusarkan 

 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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‎05-14-2025 10:54 AM - edited ‎05-15-2025 06:50 AM

HP Recommended

Hello, thank you for reaching out! Sadly it did not work, nothing happens when i try the key combo you mentioned, is there any other thing i need to do to be able to use my printer? Another key combo maybe?

Thanks  @Hawks_Eye

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