I forgot my ews password I need reset instructions please.

[FieryBadger]

I recently had to reset my printer due to a no print state, I don't remember my ews password and need reset instructions.

[Nal_NR]

Hi @FieryBadger,

Welcome to the HP Support Community. 

I'd like to help!

Reset printer network settings to reset the EWS password

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds. The network will need to be reconfigured afterward.

Then the user name will be admin and the password is left blank to log in to the EWS page.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[FieryBadger]

Good day, I’ve done as instructed but the ews password has not been reset. I have followed the steps you provided and nothing has changed. Kindly advise me thanks 

[Nal_NR]

Hi @FieryBadger,

We are sorry that the issue was not resolved when the above troubleshooting steps were performed.

I would request you to contact our HP Support Engineers who should be able to sort this out.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!