I have a HP Office Jet Pro 8210. It says "printing" but nothing prints

[Katie195]

I have a HP Office Jet Pro 8210.  I was printing quite a few pages and it stopped printing.  The screen still reads "Printing" but nothing prints.  This happens with my phone, computer, as well as my husband's phone (So it is a printer problem, not device  sending it).  I tried doing a system reset and in doing so the printer printed a couple pages off, so it can still print, just not the pages I'm sending it to print.  Any additional options to try?

[Treeko]

Hi @Katie195 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I see that you are facing connectivity issues with HP Printer.

I suggest you reinstall the driver and connect the printer to check if that fixes the issue.

You can follow the steps under this link to uninstall.

Furthermore, you can reinstall using HP Smart App from this link.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a good day.

Treeko

HP Support