I have a HP Photosmart C4380 and need software to make it work.

[12ange]

I need software and install it to make my printer HP Photosmart C4380 work.

I go around in cicles, without succes. Can anyone help??

[sandytechy20 · Accepted solution]

@12ange

This is a great location to get assistance! I read your post and see that you unable to use your HP Photosmart C4380 printer. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

• What software are you are looking for?
• How is the printer connected to the computer, USB or wireless?

Meanwhile:

Install and run HP Support Assistant to upload the driver.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

[12ange]

---

@sandytechy20 wrote:

@12ange

This is a great location to get assistance! I read your post and see that you unable to use your HP Photosmart C4380 printer. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

• What software are you are looking for?
• How is the printer connected to the computer, USB or wireless?

Meanwhile:

Install and run HP Support Assistant to upload the driver.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

---

Hi, I get this message, see screenshot, so I can't go on from the beginning...

[12ange]

---

@sandytechy20 wrote:

@12ange

This is a great location to get assistance! I read your post and see that you unable to use your HP Photosmart C4380 printer. I would like to help you resolve this issue. 

However, I will need a few details to provide an accurate solution,

• What software are you are looking for?
• How is the printer connected to the computer, USB or wireless?

Meanwhile:

Install and run HP Support Assistant to upload the driver.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers.

---

Hi, I get this message, see screenshot, so I can't go on from the beginning...

[12ange]

I sent you a creenshot with the message that I can't open that exe.  file you suggested. 

I have no idea if this printer is wireless? It would be handy if I could use it that way, so I would need the proper software for that. Can I download it somewhere?

[sandytechy20]

@12ange

Thanks for the help.

I appreciate your time and effort.

Click here and download the driver.

Install the driver after downloading.

Let me know how it goes.

Cheers.

[claudiero]

Hi there, I'm also have, more or less, the same problem, no software for MacOS HighSierra. I have installed the driver so I can print via usb cable but I would like to print wirelessly and I have no clue how to do it... all the online guides are useless without the software...

Any advice where from i can download the dedicated one? 

Also, how I can change the printer/display language as it was wrong settled?

Thank you, any advice is more than welcomed...

[Arthur-c]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
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