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HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 10 (32-bit)

Unable to update drivers

1 REPLY 1
HP Recommended

Hi @terry1957,

 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with updating your HP ENVY 4520 All-In-One Printer.

 

Please download and install the firmware update on the windows computer connected to the printer from this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-envy-4520-all-in-one-printer-series/54... 

 

You may also refer to this document to know how to update the firmware: https://support.hp.com/in-en/document/c02919168  

 

Let me know if this helps.

Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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