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‎07-24-2023 04:16 PM

HP Recommended
Product: HP Officejet 6500A Plus e-All-in-One Printer - E710n
Operating System: Microsoft Windows 11

I have a HP Officejet 6500A Plus e-All-in-One Printer that is offline and I guess a bad driver. In short copier works, also test print, but I can't get it to communicate with my computer. I can't print anything from it.

Category:
1 REPLY 1

‎07-27-2023 08:06 AM

HP Recommended

Hi @Fabian32 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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