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HP Recommended

The printer app is saying I need to use the set up cartridges after installing a new black cartridge. I do not have the set up cartridges.

1 REPLY 1
HP Recommended

Hi @aufireking7 ,

 

Welcome to the HP Support Community.

 

I'd like to help!

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

 

Hope this helps! Keep me posted.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

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