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‎05-25-2025 09:52 PM

HP Recommended

i moved from Canada to Australia with my HP Tango X printer and it wont accept 804 printer ink (it currently used 64 which I cant get in aus). Its telling me the ink is not compatible. I think this is due to the region. Can I learn how to reset it to Australia?

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1 REPLY 1

‎05-27-2025 09:42 AM

HP Recommended

Hi @Steve1045 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

That's right. Since the printer will be used in a different region from where it was originally bought and used, we need to perform some changes called regional reset for your printer, only after that you will be able to use the printer with the current region ink cartridges.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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