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‎06-30-2022 12:48 PM - last edited on ‎06-30-2022 01:24 PM by Retired

HP Recommended
Operating System: Microsoft Windows 11

I want to use my laptop HP E4C471QK, windows 11 with an older hp photosmart plus, copier, scanner, and color printer [personal info removed.]. Do I need to install new software pinter drivers?

Category:
1 REPLY 1

‎07-03-2022 01:18 PM

HP Recommended

Hi @ron_stein1,

 

Welcome to the HP Support Community

 

I understand an HP Photosmart Plus e-All-in-One Printer series and need to download drivers to connect with your Windows 11 notebook PC. To answer your question: Yes you need to install the full feature drivers to use the printer's scan function and control the printer easily from your PC.

 

To download the drivers you may click here. Once downloaded install and then follow on the onscreen instructions to connect the printer to your PC. Make sure your printer is connected to Wi-Fi or you may use a USB cable as well.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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