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Locked

‎01-14-2019 12:43 PM

HP Recommended
Product: hp2655
Operating System: macOS 10.14 Mojave

cannot complete installation without it.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2019 11:32 AM

HP Recommended

@Kapiana

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:

During which part of the software installation do you see the password prompt?

The wireless light on the printer is it steady or is it blinking?

How is the printer connected, USB or Wireless?

Let me know!

 

Senan6806


I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-15-2019 11:32 AM

HP Recommended

@Kapiana

 

A warm welcome to HP Forums! This is a great place to get support, find answers and tips to your technical queries.

I understand you need support and I'll be glad to help you out. However, for an accurate solution, I would need more details:

During which part of the software installation do you see the password prompt?

The wireless light on the printer is it steady or is it blinking?

How is the printer connected, USB or Wireless?

Let me know!

 

Senan6806


I am an HP Employee

Was this reply helpful? Yes No
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