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‎11-19-2020 11:04 AM

HP Recommended
Product: 7520
Operating System: macOS 10.15 Catalina

I follow the instructions to instal a new driver, having chosen one for 7520, but then it says that the software cannot be found

Category:
4 people had the same question
7 REPLIES 7

‎11-19-2020 12:02 PM

HP Recommended

Same, but mine is a Deskjet 3510. The only driver the HP website gives me is EasyStart, but then when I run EasyStart it says it can't find any software for my device

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‎11-19-2020 12:46 PM - edited ‎11-19-2020 01:06 PM

HP Recommended

I updated my MAC to Big Sur and unable to print since. I followed instructions to uninstall old driver, but now can't find needed new driver for PhotoSmart C4480. HP says no driver available. HP Easy Admin doesn't list C4480. 

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‎11-19-2020 01:39 PM

HP Recommended

I have the same issue.  When I run easy install it recognizes my printer but then I get the same message you do that says the software can't be found.  My OS is Catalina.  Has anyone figured out a solution?  Or any way to speak to someone at HP that can help?

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‎11-20-2020 04:37 AM

HP Recommended

Many thanks for your replies.  Questions:

 

How do I contact a REAL person to discuss this problem?

How do I tell HP about this problem that THEY have created?

 

Surely HP must know that they have created a **bleep**-up

 

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‎11-29-2020 05:30 AM

HP Recommended

Go to App store and ask for HP smart for desktop

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‎11-29-2020 05:31 AM

HP Recommended

go to app store and ask for HP smart for desktop

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‎11-29-2020 05:32 AM

HP Recommended

go to a[[ store and ask for HP smart for desktop

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