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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- I'm looking for a Windows 11 driver for a Deskjet F380

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06-11-2024 02:08 PM
I'm basically just looking for scanner software so I can use the scanner with Windows 11. Neither HPSmart or Vuescan can even find the scanner. Windows 11 is telling me a driver is unavailable, but the printer will print a test page.
06-12-2024 01:38 AM
Hi @Mark859103
Try to install with the next driver:
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
07-22-2024 06:39 PM
Hello @FerRX,
Thank you, I was able to install the software, but I'm not able to scan anything. It does not have any ink cartridges installed and I don't have any on hand, but knowing it's not going to print, I receive a window stating there are no ink cartridges when I tell it to print a test page. Therefore I know the USB connection is good, so I don't know it's something I'm doing wrong.
I will do what I can think of to get it to work, but I may end up having to walk across the house to use the scanner on the HP color laser jet pro MFP M283fdw that my wife stole from me for her work-at home use.
Thanks again for your help.
07-22-2024 08:53 PM
Hi @David659
For alternative you can use
Microsoft Scanner
https://apps.microsoft.com/detail/9wzdncrfj3pv?hl=en-US&gl=US
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.