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HP Deskjet F380 All-in-One Printer

I'm basically just looking for scanner software so I can use the scanner with Windows 11. Neither HPSmart or Vuescan can even find the scanner. Windows 11 is telling me a driver is unavailable, but the printer will print a test page.

5 REPLIES 5
HP Recommended

Hi @Mark859103 

Try to install with the next driver:

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

@FerRX

Unfortunately the information was removed and is no longer available on Mega.

HP Recommended

Hi @David659 

Try to install with the next driver:

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

 

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hello @FerRX,

Thank you, I was able to install the software, but I'm not able to scan anything. It does not have any ink cartridges installed and I don't have any on hand, but knowing it's not going to print, I receive a window stating there are no ink cartridges when I tell it to print a test page. Therefore I know the USB connection is good, so I don't know it's something I'm doing wrong.

 

I will do what I can think of to get it to work, but I may end up having to walk across the house to use the scanner on the HP color laser jet pro MFP M283fdw that my wife stole from me for her work-at home use.

 

Thanks again for your help.

HP Recommended

Hi @David659 

For alternative you can use

Microsoft Scanner

https://apps.microsoft.com/detail/9wzdncrfj3pv?hl=en-US&gl=US

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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