I'm trying to sign in and can't remember password and have a new phone number so I can't get there c

[Cansasgrandma]

I'm trying to set up my new HP DeskJet 4100e all in one series printer, finally after 3 day I got it connected to Wi-Fi, now I'm trying to get set up on the ink thing and HP Won't let me into my account because I don't remember my password and I have a new phone number and they send code to old number

[Raj_05]

Hi @Cansasgrandma,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

It sounds like you're facing some challenges with setting up your HP DeskJet 4100e printer and accessing your HP account due to password and phone number issues. Here are a few steps you can take to resolve this.

Password Reset:

• Visit the HP account recovery page: HP Account Recovery
• Enter the email address associated with your HP account.
• Follow the instructions to reset your password.
• Check your email for a password reset link.

Printer Setup Without Account:

• If you're unable to access your HP account, you can still set up and use your printer without it.
• Follow the on-screen instructions on the printer's display to set up ink cartridges and complete the initial setup.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support