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‎03-17-2022 07:10 AM

HP Recommended
Operating System: macOS 10.15 Catalina

I'm trying to download the 64 bit printer driver, but I can get to the "Preparing for device setup.." screen. Download never completes.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2022 02:44 PM

HP Recommended

Betty:

 

thanks for reaching out, but my issue is resolved. I was able to download and install the new driver.

 

Coltrane22

View solution in original post

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3 REPLIES 3

‎03-22-2022 01:26 PM

HP Recommended

@Coltrane22

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Are you looking out for MAC or Windows?

 

Let us know 🙂

 

Thanks!

 


I am an HP Employee

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‎03-22-2022 02:44 PM

HP Recommended

Betty:

 

thanks for reaching out, but my issue is resolved. I was able to download and install the new driver.

 

Coltrane22

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‎03-24-2022 01:37 AM

HP Recommended

I'm glad to hear that and you're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day and stay safe!:)


I am an HP Employee

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