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HP Recommended
HP ENVY 6022e All-in-One Printer
macOS 10.15 Catalina

I need download HP Smart for desktop for MacOs Catalina version 10.15.7

6 REPLIES 6
HP Recommended

Hi @malcolfo,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Visit the Mac App Store:

  • Open the App Store on your macOS device.

Search for HP Smart:

  • In the search bar, type "HP Smart" and press Enter.

Download and Install:

  • Find the HP Smart app in the search results, and click on the "Get" or "Install" button.
  • You may be prompted to enter your Apple ID credentials to proceed with the installation.

Launch HP Smart:

  • Once installed, you can find HP Smart in your Applications folder or by searching for it using Spotlight.
  • Open the app and follow the setup instructions to connect your HP ENVY 6022e printer.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Hola, lo que me indicas ya lo probé pero no puedo instalar hp smart desde el Apple Store porque me dice que mi sistema operativo no es compatible con esa versión de hp smart.

mi sistema operativo es macOS Catalina por eso necesito una versión más antigua de hp smart para que sea compatible con mi sistema operativo que es catalina 10.15.7, gracias y espero poder ayudarme con eso

HP Recommended

Hi @malcolfo,

 

Thank you for your message. To assist you in the best possible way, could you please reply in English? Thank you for your understanding!

 

Take care and have a great day ahead! 

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

HP Recommended

Hi @malcolfo 

  • There are no version compatible to work with MacOS 10.15.7

1.  You can download the next software to install in you Mac computer:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip

2. For alternative you can install HP Smart on you iPhone or Android phone:

>> https://www.youtube.com/watch?v=cVvsMUXFEjM&ab_channel=PrinterGuruji

3.  Also you can Add your printer in Mac computer:

>> https://www.youtube.com/watch?v=6IGR3SAWNoQ&ab_channel=K-tuin%2CtiendasApple

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Hi, I've already tried what you're telling me, but I can't install HP Smart from the Apple Store because it tells me my operating system isn't compatible with that version of HP Smart.
My operating system is macOS Catalina, so I need an older version of HP Smart to be compatible with my operating system, which is Catalina 10.15.7. Thank you, and I hope you can help me with that.

HP Recommended

Hi @malcolfo 

No hay versión compatible para funcionar con MacOS 10.15.7

 

Hay 3 opciones que se pueden hacer:

1.  Es posible descargar el siguiente software para instalar en computadoras Mac:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip

 

2. Como alternativa es posible instalar HP Smart en un móvil Android o con iPhone:

>> https://www.youtube.com/watch?v=cVvsMUXFEjM&ab_channel=PrinterGuruji

 

3. También se puede Agregar la impresora en computadora Mac con los pasos del siguiente video:

>> https://www.youtube.com/watch?v=6IGR3SAWNoQ&ab_channel=K-tuin%2CtiendasApple

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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