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11-02-2020 01:52 PM
Product: HP Envy Photo 6255
Operating System: macOS 10.15 Catalina
This is the worst experience that I have ever had trying to contact customer support anywhere. This problem, according to the person at Apple support, was recently caused by HP and I have tried everything to correct it.
Apple helped me up to a point and then said that I had to contact HP. You make it impossible.
1 REPLY 1
11-02-2020 03:54 PM
Have you consulted this link: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/quot-HPxxxxx-framework-quot-will-damage-your-c...
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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