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macOS 10.14 Mojave

Whenever I'm trying to download the driver for my HP deskjet 3722 from the HP page, I get a different printer driver (HP A750D3) by default. I already deleted all the printers on my computer and start from scatch and nothing works. Help!

1 REPLY 1
HP Recommended

@VoiceCoach1

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

To provide you with an accurate solution, I'll need a few more details:

How is the printer connected? (USB/Wireless)

Make sure the printer and the MAC are connected to the same network.

Is the copy working fine?

 

Let's delete the existing print queue and add the printer as AirPrint.

 

Remove the printer queue from the list of printers, and then add it again. Doing so creates a new printing session.

  1. Make sure your Mac is connected to the Internet.

  2. In the Printers list, click your HP printer, and then click the Minus button  to delete it.

  3. Click the Add button .

  4. Find and select the name of your printer from the Printer list, and then click Add to add your printer. Do not select an HP Fax driver.

    NOTE: 

    If your printer does not display in the list, make sure the printer is connected, turned on, has power, and is ready to print.

    Image: The Add window showing a selection of printers with one model selected.

  5. Click Print Using or Use.

  6. Select the name of your printer (if available) or AirPrint.

    Image: Menu showing AirPrint selected

    Your new printer queue displays in the Printers list in an Idle status .

    Image: The printers and scanners windows with one printer in the printers list

  7. Try printing again.

Click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-deskjet-3700-all-in-one-printer-series... for HP DeskJet 3722 All-in-One Printer Driver.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.