I need help connecting my printer to my account.

[Rbenitezregor]

I simply need to connect my printer to my account. 

[Kuroi_Kenshi]

Hi @Rbenitezregor,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer's connectivity!

We're thrilled to have the opportunity to assist you and provide a solution.

To connect your printer to your account, especially if you are using the HP All-In Plan, here are the steps you should follow:

Set Up Your Printer: After receiving your printer, you need to set it up. Follow the setup instructions in the setup guide or quick start guide that came with the printer. Make sure to install the HP app on each device that will use the printer.

Login: Use the same account credentials you used to enroll in the HP All-In Plan to log into the HP app.

Enable Connections: Ensure both Wi-Fi and Bluetooth are enabled on your computer or mobile device. Connect all devices, including the printer, to the same network and disable any Virtual Private Network (VPN).

Maintain Internet Connection: Make sure the printer maintains a wireless or Ethernet connection to the Internet (USB is not supported during the setup).

For more detailed instructions, you can visit HP printer setup (HP app) for additional help.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,