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HP Recommended

He helps setting up printer cannot find the code to pair the printer

1 REPLY 1
HP Recommended

Hi @TW-24 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

May I know are you referring to printer password? 

How are you trying to connect the printer? Are you using wifi-direct?

 

To set up an HP printer and pair it with your device, you'll typically need to go through a few steps depending on whether you're connecting via Wi-Fi, Bluetooth, or USB. If your printer requires a pairing code for Wi-Fi or Bluetooth setup, it's often printed on a label on the printer itself or in the printer's setup instructions.

Here’s a general guide for setting up a wireless HP printer:

1. Check the Printer's Display Panel (for newer models with a screen):

  • Many HP printers with a display will show a pairing or connection code on the screen when you try to connect to Wi-Fi or Bluetooth.
  • Look for a Wi-Fi Setup Wizard or Bluetooth Setup option on the screen. This may prompt you for a code.

2. Check for a Wi-Fi Direct Setup:

  • Some HP printers allow you to connect directly to the printer's Wi-Fi network via Wi-Fi Direct (a type of peer-to-peer connection).
  • If this is the case, the printer should display the Wi-Fi Direct name and password on the display screen or a sticker on the printer. You can enter this information to pair the devices.

3. HP Smart App Setup (for most wireless printers):

  • Download the HP Smart App from the HP Smart website or your device's app store.
  • Open the app, and follow the on-screen instructions to set up the printer.
  • During this process, the app will guide you to connect to the printer over your Wi-Fi network.
  • The app should also show you if a pairing code is needed during the setup.

4. WPS (Wi-Fi Protected Setup):

  • If your router supports WPS, you can use this feature to connect your HP printer to your Wi-Fi network without needing a pairing code.
  • On the printer’s control panel, select Wi-Fi Setup > Wi-Fi Protected Setup (WPS).
  • Press the WPS button on your router, then confirm on your printer’s display that it has connected.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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